You have 365 days to make exchanges or returns for FREE.

You can do this in any of our shops or through our website in the returns and exchanges section.

Purchases made on our website CAN BE RETURNED IN STORE.

The refund can be in the SAME METHOD OF PAYMENT (refunding the full amount of the returned product) or in a GIFT CARD (with the value of the returned product plus shipping costs for the next purchase).

The refund will be made in the same payment method in which the purchase was made. You will receive your money in about 5 working days (depending on your bank) after we receive the goods in our warehouse.

For shipping you can reuse the shipping box you received it in, reseal it and stick the label visibly on the outside of the box.

 For any questions you may have, you can write to contact@pompeiibrand.com. 

You have 365 days to make returns and they cost 7,95€.

You can do this in any of our shops or through our website in the returns and exchanges section.

Purchases made on our website CANNOT BE RETURNED IN STORE.

The refund can be in the SAME METHOD OF PAYMENT (refunding the value of the returned product minus the handling fee, 7,95€) or in a GIFT CARD (with the value of the returned product in full).

The refund will be made in the same payment method in which the purchase was made. You will receive your money in about 5 working days (depending on your bank) after we receive the goods in our warehouse.

For shipping you can reuse the shipping box you received it in, reseal it and stick the label visibly on the outside of the box.

 For any questions you may have, you can write to contact@pompeiibrand.com.