BLACK FRIDAY 2024" CAMPAIGN

GENERAL CONDITIONS

The "Black Friday" campaign consists of the reduction of the original prices of products purchased atwww.pompeiibrand.com and in official Pompeii stores from Sunday, November 24, 2024 to Sunday, December 1, 2024 at 23:59:00.

No additional discount on the price of the reduced product may be applied during this campaign. In other words, discounts are not cumulative. 

Pompeii reserves the right to modify the discounts during the promotional period of Black Friday through flash offers that will last 24 hours. In these cases, the price of purchases already made cannot be retroactively adjusted. 

Conditions of access to the promotion

During the period from Sunday, November 24 at 20:00 to Sunday, November 24 at 21:00, the website will be closed for the exclusive use of customers who have previously registered through one of the spaces available on our website. They will be able to access with a code that will be sent to the same e-mail address used to register. 

Once this period is over, the website will be available to all users.

Changes

The exchange period is 365 calendar days from the date of receipt of the order or from the day of purchase and can be made through the website or in any of the official shops of Pompeii:

• Madrid: C/Fuencarral 53, 28004 Madrid.
• Madrid Pozuelo: Avd Europa 26B, first floor, 28224, Pozuelo de Alarcón
• Seville: C/Sierpes 47, 41004 Sevilla.
• Valencia: C/ Jorge Juan 3, 46004, Valencia. 

In order for a product to be exchanged, it must be in perfect condition (unused) and keep its original packaging, as well as the delivery note or purchase receipt.

In the event of a size change, the discount applied to the product purchased at the time of purchase will be maintained.Size changes will be subject to availability on our website.

If an exchange of a different product than the one initially purchased (change of model and/or colour) is requested, this will be subject to the price of the new product at the time the exchange is requested.

If it is not possible to make the requested size change, for any reason, we will proceed to return the product in exchange for the final amount paid by the customer, excluding the amount paid as "shipping costs" in the initial order and the costs of management of the collection if you decide to process it with us.

The exchange service offered in these general conditions is free of charge.

Returns

The return period is 365 calendar days from the day of purchase and can be made through the web or in any of the official stores of Pompeii. In order to be returned, the product must be in perfect condition (unused) and keep its original packaging, as well as the purchase receipt. 

When requesting a return, the final amount paid for the product will be refunded, excluding the amount paid for "shipping costs" in the initial order and the costs of handling the collection if you decide to process it with us.

* Items with Last Chance policies are subject to special return conditions. See Last Chance policies: https://www.pompeiibrand.com/pages/politica-de-cambios-y-devoluciones

 

CAMPAIGN "CYBER MONDAY 2024".

GENERAL CONDITIONS

The "Cyber Monday" campaign consists of the reduction of the original prices of products purchased atwww.pompeiibrand.com and in official Pompeiibrand stores from Sunday, December 1, 2024 to Monday, December 2, 2024 at 23:59:00.

No additional discount on the price of the reduced product may be applied during this campaign. In other words, discounts are not cumulative. 

Changes

The exchange period is 365 calendar days from the date of receipt of the order or from the day of purchase and can be made through the website or in any of the official shops of Pompeii:

• Madrid: C/Fuencarral 53, 28004 Madrid.
• Madrid Pozuelo: Avd Europa 26B, first floor, 28224, Pozuelo de Alarcón
• Seville: C/Sierpes 47, 41004 Sevilla.
• Valencia: C/ Jorge Juan 3, 46004, Valencia. 

In order for a product to be exchanged, it must be in perfect condition (unused) and keep its original packaging, as well as the delivery note or purchase receipt.

In the event of a size change, the discount applied to the product purchased at the time of purchase will be maintained. Size changes will be subject to availability on our website.

If an exchange of a different product than the one initially purchased (change of model and/or colour) is requested, this will be subject to the price of the new product at the time the exchange is requested.

If it is not possible to make the requested size change, for any reason, we will proceed to return the product in exchange for the final amount paid by the customer, excluding the amount paid as "shipping costs" in the initial order and the costs of management of the collection if you decide to process it with us.

The exchange service offered in these general conditions is free of charge.

Returns

The return period is 365 calendar days from the day of purchase and can be made through the web or in any of the official stores of Pompeii. In order to be returned, the product must be in perfect condition (unused) and keep its original packaging, as well as the purchase receipt. 

When requesting a return, the final amount paid for the product will be refunded, excluding the amount paid for "shipping costs" in the initial order and the costs of handling the collection if you decide to process it with us.

* Items with Last Chance policies are subject to special return conditions. See Last Chance policies: https://www.pompeiibrand.com/pages/politica-de-cambios-y-devoluciones

 

CAMPAIGN "SUMMER SALES 2024".

GENERAL CONDITIONS

The "Pre-sales" campaign consists of a discount on the original prices of the products purchased atwww.pompeiibrand.com from Sunday, June 23rd, 2024 at 20:30 to Sunday, September 1st, 2024 at 23:59:00, and in official Pompeii stores (See "Our stores" section): https://www.pompeiibrand.com/pages/tiendas).

All those products that are purchased during this period of time with a discount on their original price will be subject to a special policy of changes and returns.

During this campaign, no additional discount can be applied to the price of the discounted product. That is to say, discounts are not cumulative. In addition, during this promotion certain items will not be subject to the promotion and will not have any discount on their original price. 

All those products purchased during the sales campaign with a discount equal to or greater than 60%, cataloged as "LAST CHANCE" items are subject to a special policy of exchanges and returns and may not be returned.

Exchanges will only be accepted for another size of the same model or for another model with a higher price, paying the corresponding difference.

Changes

Products purchased in the "Summer Sale 2024" campaign may only be exchanged for other products also belonging to the "Summer Sale 2024" campaign.

Any request to change the model or size of products purchased during the "Summer Sale 2024" campaign is subject to prior availability of the new product requested (as the products are discounted, it is possible that the model or size requested may be out of stock and it may not be possible to complete the change request).

In case of any price difference in favor of the customer, the exchange will be processed keeping the price difference, and this difference will be refunded by the same payment method when we receive the returned merchandise.  

In case of any price difference against the customer, the customer will be offered to pay the difference by two ways: bank transfer or PayPal. The current price of the requested item will always be respected.

In order to be changed, the products must be in perfect condition, clean, unused, and retain their original packaging.

If it is not possible to make the requested change due to lack of availability, the product will be returned in exchange for the final amount paid for the product, excluding the amount paid for "Shipping costs" if it had been paid in the initial order.

The exchange service offered in these general conditions is free of charge.

Returns

Products purchased in the "Summer Sale 2024" campaign are subject to a special return policy.

In order to be returned, the products must be in perfect condition, clean, unused, and retain their original packaging.

In any case, when requesting a return, only the final amount paid for the products will be refunded, excluding the amount paid for "Shipping and Handling" in case it was paid in the initial order.

All products purchased during the sales campaign with a discount equal to or greater than 60%, classified as "LAST CHANCE" items are non-returnable.

DISCOUNT CODE NEWSLETTER SUBSCRIPTION

GENERAL CONDITIONS

The welcome discount code cannot be combined with other offers or discounts already applied on the website during sales or discount campaigns. 

The minimum purchase must be 10€.